Returns & Exchanges
We want you to love your buttery soft bamboo favorites, which is why we offer a 30-day return window for unwashed and unworn items in their original packaging. Please note that items marked as Final Sale are not eligible for return or exchange.
Return Process
- 1.Start Your Request
Visit our online Returns Portal and enter your order number and shipping zip code to pull up your purchase history.
- 2.Select Items
Choose the specific items you wish to return or exchange and provide a reason for the request to help us improve our products.
- 3.Print and Pack
Download your prepaid shipping label, print it out, and securely pack your items in their original packaging to ensure a safe transit.
- 4.Ship and Refund
Drop your package off at any authorized carrier location; once our warehouse receives and inspects the items, your refund will be processed within 5-7 business days.